Sweet Memories by Nicolette Larson

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Saturday, April 5, 2008

Thing 7: Web 2.0 Communication Tools

Our library has just switched to Google Apps for Education and in exploring it and organizing, there seems to be lots of connectivity with other Google products. We also use Google Chat on campus and had been using it in the library for about a year before the switch. The availability of IM works well with Reference and ILL. Problems can be addressed easily and quickly. Personally, I use IM to chat with my sister who lives in East Africa. It's free and easy and instantaneous. We cover a lot of current topics in our lives, every day if we want. I recently attended a Minitex webinar on WorldCat Local since our library is moving to the ILS this summer. All in all, these tools have made it easier for librarians and patrons to make great strides in communication, with each other, and between colleagues.

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